If you are a new or current subscriber to Artful and payment has been taken on the 3rd of the billing month. Your box will be dispatched from our warehouse, within the first 10 working days of that particular month (working days exclude Saturday and Sunday). Once your box has successfully been shipped, you will receive an email notification to advise it's on the way.
However, if you have subscribed to Artful after the 10th working day of the billing month. You are subject to our normal processing time. This is around 1-3 working days from the order being placed.
For UK Customers Royal Mail suggests that delivery should be within 3-5 working days from dispatch.
For International Customers, delivery estimates depend on location. Artful is shipped via a tracked service with an advised delivery time of 4-8 days worldwide, our carrier advises that shipments may take up to 14 days in some cases, however, please leave up to 30 days before contacting our customer service team.
For further details, please follow the link below: